Rescheduling and cancellation flexibility in all our tours and programs

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CLP

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EN

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Frequenly Asked Questions

When booking

How can I book?

Every booking has to be made exclusively through the website, adding the contact information asked and paying online. We do not receive face-to-face bookings nor through e-mail, phone or WhatsApp.

Which are the payment methods?

Our payment methods are:

Chile:

Webpay: pay with debit, credit, or prepaid cards in CLP (Chilean pesos) or USD (US dollars).
Mercado Pago: pay with debit, credit, or prepaid cards in CLP (Chilean pesos).
Bank transfer: available only from Chilean bank accounts and for bookings made at least 48 hours in advance.
Bank deposits: available only for bookings made at least 48 hours in advance. Deposits can be made at any Banco Santander branch in Chile.

Perú:

Culqui: pay with credit and debit cards through the Yape app or Pago Efectivo vouchers in PEN (Peruvian soles).
Bank transfer: available only from Peruvian bank accounts and for bookings made at least 48 hours in advance in PEN (Peruvian soles).
Bank deposits: available only for bookings made at least 48 hours in advance. Deposits can be made at any BBVA Continental branch in Peru in PEN (Peruvian soles).

Brasil:

Cielo: Pay with debit or credit cards issued in Brazil in BRL (Brazilian reais).

Worldwide:

Paypal: Pay with your PayPal balance or associated credit cards from anywhere in the world* in USD (US dollars) or EUR (euros).
Webpay: Pay with credit cards from anywhere in the world in CLP (Chilean pesos) or USD (US dollars).

Join our community of travelers

★★★★★

"Excelente servicio. Tome los traslados desde San Pedro al aeropuerto y estuvieron a la hora. También los tours al Valle de la Luna y a Uyuni cumplieron con todo lo estipulado en la descripción. En general el servicio que ofrecen es muy bueno...."

Johana Barraza Frez

Chile

★★★★★

"Excelente servicio en relación al precio y calidad . Muy buena comunicación con los guías, la agencia responsable con la hora y día de los tour, trato cordial y ameno de todo el personal, buenos desayunos, buen transporte. Recomendable 100%.."

Marta Carolina Valenzuela Tello

Chile

★★★★★

"Con mi pareja quedamos muy conformes con los tours que realizamos en: Glaciares Balmaceda y Serrano, Punta Arenas y Fuerte Bulnes. Fue un viaje muy bonito y cumplieron excelentemente con todo. Sin dudas recomendamos Denomades.."

Jimena Pacheco

Chile

★★★★★

"Hice varios tours con ellos. Todas muy buenas experiencias, tuve que realizar un par de cambios por temas de logística y siempre estuvieron para apoyarme y nunca dejaron de estar en contacto conmigo, lo cual me dio mucha confianza...."

Daniela Peña

Chile

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Why booking with ?

Professional suppliers

We choose the best activities of professional local suppliers, to make sure that you have a safe, personalized and exceptional experience.

Best price guaranteed

We guarantee you that the price you will find here will not be higher than the one you will find in any other place. The booking is free and we have flexible cancellation policies.

Personalized attention

Our travel experts are available 24/7 to help you in the booking process, solve your doubts and give you advice with your travel plan.

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Frequenly asked questions
Changes and cancellations
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Payments methods

Up to 6 months, 0% interest installment with Mercado Pago (chilean cards)
Bank transfer

Contact us!

Send us an e-mail:
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Opening hours for helpline:
Monday to Sunday, from 7:00 am to 9:00 pm CLT

Denomades® is part of PBM Turismo, experts in online sale of tourist services.