Denomades: Leading tours & travel agency in Latin America

Rescheduling and cancellation flexibility in all our tours and programs

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CLP

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EN

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Frequenly Asked Questions

When booking

How can I book?

Every booking has to be made exclusively through the website, adding the contact information asked and paying online. We do not receive face-to-face bookings nor through e-mail, phone or WhatsApp.

Which are the payment methods?

Our payment methods are:

Chile:

Webpay: pay with debit, credit, or prepaid cards in CLP (Chilean pesos) or USD (US dollars).
Mercado Pago: pay with debit, credit, or prepaid cards in CLP (Chilean pesos).
Bank transfer: available only from Chilean bank accounts and for bookings made at least 48 hours in advance.
Bank deposits: available only for bookings made at least 48 hours in advance. Deposits can be made at any Banco Santander branch in Chile.

Perú:

Culqui: pay with credit and debit cards through the Yape app or Pago Efectivo vouchers in PEN (Peruvian soles).
Bank transfer: available only from Peruvian bank accounts and for bookings made at least 48 hours in advance in PEN (Peruvian soles).
Bank deposits: available only for bookings made at least 48 hours in advance. Deposits can be made at any BBVA Continental branch in Peru in PEN (Peruvian soles).

Brasil:

Cielo: Pay with debit or credit cards issued in Brazil in BRL (Brazilian reais).

Worldwide:

Paypal: Pay with your PayPal balance or associated credit cards from anywhere in the world* in USD (US dollars) or EUR (euros).
Webpay: Pay with credit cards from anywhere in the world in CLP (Chilean pesos) or USD (US dollars).

Join our community of travelers

★★★★★

"Excelente servicio. Tome los traslados desde San Pedro al aeropuerto y estuvieron a la hora. También los tours al Valle de la Luna y a Uyuni cumplieron con todo lo estipulado en la descripción. En general el servicio que ofrecen es muy bueno...."

Johana Barraza Frez

Chile

★★★★★

"Excelente servicio en relación al precio y calidad . Muy buena comunicación con los guías, la agencia responsable con la hora y día de los tour, trato cordial y ameno de todo el personal, buenos desayunos, buen transporte. Recomendable 100%.."

Marta Carolina Valenzuela Tello

Chile

★★★★★

"Con mi pareja quedamos muy conformes con los tours que realizamos en: Glaciares Balmaceda y Serrano, Punta Arenas y Fuerte Bulnes. Fue un viaje muy bonito y cumplieron excelentemente con todo. Sin dudas recomendamos Denomades.."

Jimena Pacheco

Chile

★★★★★

"Hice varios tours con ellos. Todas muy buenas experiencias, tuve que realizar un par de cambios por temas de logística y siempre estuvieron para apoyarme y nunca dejaron de estar en contacto conmigo, lo cual me dio mucha confianza...."

Daniela Peña

Chile

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